Refund Policy
Effective Date:
At AllPanelIPTV, we strive to provide the best possible service to our users. We understand that situations may arise where a refund is requested. This Refund Policy outlines the terms and conditions under which refunds may be issued.
1. General Refund Policy
We offer refunds under specific conditions. By purchasing our services, you agree to the following refund terms:
a. Eligibility for Refunds:
- Refunds are only applicable to users who experience technical issues that cannot be resolved by our support team.
- Requests must be submitted within 7 days of the original purchase date.
b. Non-Refundable Cases:
- Refunds are not provided for dissatisfaction with content, channel availability, or user error.
- Refunds are not applicable if you fail to meet the device or system requirements for using our services.
- Any payments made for promotional or discounted subscriptions are non-refundable.
2. How to Request a Refund
To request a refund, follow these steps:
- Contact our support team at [Insert Support Email] with the subject line “Refund Request.”
- Provide the following details in your email:
- Name and account details.
- Purchase date and transaction ID.
- A clear description of the issue you are facing.
- Allow our team up to 5 business days to review your request.
3. Processing Refunds
- Approved refunds will be processed back to the original payment method within 7-10 business days.
- You will receive an email confirmation once the refund has been issued.
- Any transaction fees or currency conversion charges incurred during the refund process are non-refundable.
4. Chargebacks
Initiating a chargeback without contacting our support team may result in the suspension or termination of your account. If you have concerns, please contact us first to resolve the issue.
5. Changes to the Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date. It is your responsibility to review the policy periodically.
6. Contact Us
For questions or concerns regarding our Refund Policy, please contact us:
- Email: contact@allpaneliptv.com
- Phone: +1 520 482 3571
- Address: 1234 Elm Street, Suite 567, Los Angeles, CA 90001
Thank you for choosing AllPanelIPTV. We appreciate your trust and support.